Family Medical Centre - About us

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Mission &
Vision

Mission

 We love what we are doing, and we have created a clinic in which we and our families would like to be treated!

We are passionate about healthy living and focus on offering the best possible care for our patients. Our patients are residents as well as expats and tourists, and our team speaks multiple languages. With minimal waiting times and a quick response to all medical needs we provide exceptionally convenient service for our patients. Our newly refurbished clinics offers first class care from some of the best doctors and specialists in the area, next to having a close cooperation with the main private hospitals.

 Through close communication between all team members, we are able to bring caring, patient centered, evidence based and fast response to our patients. In our clinics we aim to create a warm and safe environment, wanting the best for our patients including to encourage fast healing.

 

Vision

Our vision is to create healthy lives for our patients. This goes beyond only curing people with health issues. We want to have a positive impact on people’s lives – inspire them to live healthier and to better look after themselves.
Our

History

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1988

The Family Medical Centre was founded in 1988 by Dr. Robin Thomson in the initial clinic in Quinta do Lago.

1998

The Family Medical Centre clinic in Vale do Lobo is opened in 1998.

2000

Dr. Kaiser joins as partner.

2019

The Family Medical Centre clinic in Vale do Lobo is refurbished and extended.

2022

The Family Medical Centre clinic in Quinta do Lago is enlarged and extended.

Today

With over 20 specialists, the Family Medical Centre offers a broad range of services. It has become the largest and most well established private medical practice in the south of Portugal.

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It is a privilege that we can practice medicine according to our ideals that prevention is better than cure, and we love what we are doing. We take great pride in having built two unique clinics that are caring, warm and comfortable and a place where we and our families would like to be treated!

 

In 1988 Dr. Robin Thomson single handedly founded  the Family Medical Centre in Quinta do Lago. He soon became very successful and ten years later he was invited to open a second clinic in the neighboring resort of Vale do Lobo.

 

In 2000 Dr. Thomas Kaiser came from Surrey, where he worked as a specialist in general and family medicine. On the search for a healthy lifestyle Dr Kaiser decided to join Dr. Thomson as partner in the Family Medical Centres. In this time the clinic consisted of the two GPs, a dentist and a physiotherapist.

 

In the years to come these passionate doctors developed the two medical practices into fully equipped medical centres with many other specialties, including a dental clinic, and a 24 hour emergency service. The foundation of the success of the Family Medical Centre lies in the dedication of the doctors to provide a personal and caring service and to guarantee to see all patients on the same day.

 

In 2009 Dr. Kaiser was appointed the Director of the Accident and Emergency Department of the newly founded Hospital Particular in Faro.  Thanks to this position Dr. Kaiser could connect the FMC with now immediate access to all diagnostic and therapeutic services a big hospital can offer in addition to the services of our clinic. During all these years the two partners have developed an excellent network with local national and international hospitals. Through FMC you can therefore be helped with all your health issues, either in the clinic or with one of the partnering hospitals (but arranged by FMC).

 

In 2018 the clinic in Vale de Lobo was completely refurbished and expanded, and incorporated with a new spine and pain centre, lead by Dr Miguel Costa.

 

During 2022 the clinic in Quinta do Lago underwent a similar expansion and refurbishment, to the standard of a 5-star medical practice. These significant investments set a new high standard for Family Medical Centre. 

 

FMC has become an institution in the local community and in 2023 we celebrate our 35th anniversary. In our clinics local residents, tourists and international celebrities have been treated over the years.

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Testimonials

What Our Clients Say

5/5
"I have been nicely surprised by the very personal service provided by the medical staff of the Centre. The range of services, the flexibility and the care is not comparable to many similar medical centres in Europe. A place to consider for your annual check and any check when in doubts of your health and all this while enjoying a pleasant holiday."
Julia Wissema
5/5
"Great facility who went above and beyond to help my partner and I when I desperate need of blood work results. Can’t thank or recommend them enough."
Cillian Drury
5/5
"Helpful, friendly and very professional help. Invaluable just when needed. I hope you won’t need to visit but you cannot be better treated. Thank you!"
Christopher Smith
5/5
"The surgery is full of friendly staff, who are always on hand to help. I recently visited Dr Kaiser for a cosmetic treatment. Botox was provided for deep lines in my forehead and between the eyebrows. It took upto two weeks to see the full effects, and now it looks great. Highly recommended."
Tc Wollacott
5/5
"Great doctors, fair price compared to the other private clinics where you wait 1 year to mark an appointment. Special thanks to Dr. Thomas Kaiser who is not just a doctor, but caring, understanding and passionate person. Totally recommend!"
Stanislav Tokaryev
5/5
"Recently I had to call the Medical Centre emergency out of hours telephone number in the middle of the night when I was in enormous pain causing my wife and I extraordinary concern. Doctor Kaiser arrived promptly. After some testing he made a swift and correct diagnosis and sent me to hospital A and E dept following administering a pain killing injection. Thank goodness I had The Medical Centre to help me on the night and with the aftercare.. I cannot praise the Doctor and staff enough. Highly professional. Thank you."
Thomas Lester
Vale do Lobo Medical Centre

info@family-medical-centre.pt
+351 289 398 009
(Chamada para rede Nacional)

Quinta do Lago Medical Centre

info@family-medical-centre.pt
+351 289 398 411
(Chamada para rede Nacional)