Cookies Policy
Cookie Policy
Last updated:
1. Website and responsible organisation
FMC, FAMILY MEDICAL CENTRE, SERVIÇOS DE MEDICINA LDA is responsible for the website https://family-medical-centre.pt/. This policy explains the cookies and similar technologies associated with the website. For questions about personal data, contact andreia.gomes@family-medical-centre.pt.
2. What are cookies and similar technologies?
Cookies are small files stored on your device when you visit a website. Similar functions may use local storage, session storage, pixels or scripts. A service may also receive your IP address or browser information without setting a cookie.
Session technologies normally stop operating when the session ends. Persistent technologies remain until they expire or are removed.
3. Categories and your choices
- Strictly necessary: enable the functions you request and record your cookie preferences.
- Preferences: remember optional choices when those features are used.
- Statistics: measure how the website is used, including through Google Analytics.
- Marketing and external content: may involve social media content or third-party tracking. A category appearing in the cookie settings panel does not mean every service in that category is active.
Strictly necessary technologies may operate without prior consent where a legal exemption applies. Analytics and other non-essential technologies that require consent must remain inactive until you accept them. Rejecting optional cookies does not prevent you from contacting the clinic or requesting healthcare services.
4. Technologies and duration
| Service | Purpose and identifiers | Duration | Category |
|---|---|---|---|
| Complianz / website | Records consent, categories, services and the policy version. Cookie family: cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing, cmplz_consented_services, cmplz_policy_id and cmplz_banner-status. |
Up to 365 days, depending on the consent configuration. | Necessary |
| Google Analytics / Google | Measures visitor numbers and sessions. Cookies _ga and _ga_<identifier>, where used. |
Default duration of up to 2 years. The actual configuration and browser limitations may shorten this period. | Statistics, with prior consent |
| Instagram / Smash Balloon / Meta | Displays the Instagram feed and may link to external content. How content loads and whether cookies or other storage are used depend on the integration and whether the content is hosted locally. | Depends on the feature and its configuration. Features that require consent must be identified in the cookie settings panel before they are enabled. | External content, with consent where required |
| Google Fonts / Google | Provides the website’s fonts. Loading fonts remotely may transmit your IP address and browser information. Hosting the fonts locally avoids this connection. The service does not in itself set cookies. | No cookie duration is specified. Technical processing depends on the service and how it is implemented. | Technical service, depending on configuration |
The table identifies the services and cookie families associated with the website. Not every cookie is set on every visit. The providers’ default durations do not establish when a cookie will expire in a particular browser. How long a cookie remains on your device is also separate from how long the provider keeps the data collected through it.
5. Accepting, rejecting and withdrawing consent
The cookie settings panel lets you accept or reject optional categories or save your own choices. You can reopen the panel at any time using the permanent cookie settings button and change your preferences.
Withdrawing consent must be as easy as giving it and does not affect the lawfulness of processing carried out before withdrawal. You can also delete cookies in your browser settings. This may clear your preferences and cause the panel to reappear.
6. External services and international processing
External providers may process information under their own policies and, depending on the service, outside the European Economic Area. The applicable safeguards are described in the Privacy Policy.
See also the privacy policies of Google, Meta and Complianz.
7. Updates and contact details
This policy may be updated if the technologies or processing arrangements change. Where required by law, fresh consent must be obtained before additional technologies are used. For enquiries, contact andreia.gomes@family-medical-centre.pt.